Text size

Theme

Language

"They could not have been a more attentive, lovely group of staff"

About: University Hospital Wishaw / Day Surgery University Hospital Wishaw / Endoscopy

(as the patient),

I had to go into day surgery to have gallstones removed. I was very nervous when entering the ward but the staff soon put me at ease they were very thorough with my details and everything was checked over and over again .They were very friendly and always checking if I was alright.

They made sure I understood exactly what was going to happen after the procedure and that I would come back to them and that ward. The surgeon came to introduce himself and also checked I knew what I was going in for.

The staff on entering the procedure room were all smiling and nice they put me at ease and were very efficient and positioned me for the procedure. I  awoke back on the ward where the staff got me food and drink checked me over many times before being released to go home they could not have been a more attentive, lovely group of staff.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sandra Murray, Charge Nurse, Day Surgery, NHSL last month
Sandra Murray
Charge Nurse, Day Surgery,
NHSL
Submitted on 30/05/2025 at 10:51
Published on Care Opinion at 10:51


Hi xraykr75

Thank you for sharing your kind feedback and I am delighted you had such a positive experience within our Day Surgery Unit at UHW.

Your feedback will be shared with the staff.

Kind Regards,

Sandra Murray

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k