Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Care after a fall

Posted By Skip57

"Care after a fall"

About: Scottish Ambulance Service / Emergency Ambulance Victoria Hospital / Accident & Emergency

(as a relative),

My mother-in-law fell in the house and needed paramedics to come and take her to A&E at Victoria hospital. The service from paramedics was speedy and excellent. Then in A&E was treated so well by staff there and also by doctor from max fax who with the assistance of A&e nurse put in 48 stitches in total. Couldn’t have been treated better and with dignity for a lady in her 90s. We can’t thank you all enough 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Esther Davidson, Senior Charge Nurse, Accident & Emergency, NHS Fife last month
Esther Davidson
Senior Charge Nurse, Accident & Emergency,
NHS Fife

Submitted on 29/05/2025 at 18:17
Published on Care Opinion at 18:17

Skip57

Thanks for taking the time to give such positive feedback, I will ensure it is passed on to the staff. I am glad we were able to treat your mum with the dignity she deserves.

Kind regards

Esther

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Mark Hannan, Head of Corporate Affairs and Engagement, Scottish Ambulance Service last month
Mark Hannan
Head of Corporate Affairs and Engagement,
Scottish Ambulance Service

Submitted on 10/06/2025 at 10:34
Published on Care Opinion at 10:34

Hi Skip57,

I see my colleagues from NHS Fife have already responded to your wider comments but I just wanted to thank you for your kind comments about the Scottish Ambulance Service. It's great to see that there was a speedy and excellent response.

I hope your mother-in-law is doing a bit better now and on the mend.

Thanks for taking the time to write in. It means a lot to our staff.

Mark

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k