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"No mental health contact"

About: General Practices in Grampian Royal Cornhill Hospital / Adult mental health

(as a relative),

My aunt is in her 80s and has been diagnosed Bipolar for nealy 30 years. She has had absolutely no follow ups from her psychiatrist in over 5 years or any sort of follow up at all on her mental health or medication, there used to be someone who visited her once a week, but they retired and there was no replacement offered.

My aunt is suffering greatly with anxiety, panic attacks and her mood is fluctuating daily on highs and lows and she finds it very difficult to manage. When she mentioned this to her GP, she was told - it's a nice day, why don't you get outside? I find this a deplorable response from a GP, and not acceptable.

I am well aware that mental health services are extremely lacking for everyone that requires them, but this situation is deplorable and disgusting, she feels like she isn't worthy of help and that she has just been forgotten about.

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Responses

Response from Julia Wells, Chief Nurse, Adult Mental Health, NHS Grampian last month
Julia Wells
Chief Nurse, Adult Mental Health,
NHS Grampian
Submitted on 29/05/2025 at 11:17
Published on Care Opinion at 11:17


Dear whispergk98,

Thank you for sharing your story, we are really sorry to hear your experience. We do appreciate people taking the time to give us feedback, as it allows us improve our services. It does sound like you Auntie is possibly closed to mental health services, but if wish to get in touch please contact me at julia.wells@nhs.scot and I can signpost you to the appropriate team who can help you.

Kind regards

Julia

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