In early April, I took unwell with chest and abdominal pain. My partner called 111, who in turn arranged for an ambulance. Within 10 minutes the Emergency response team arrived, 2 lovely young ladies, who were amazing ( sorry I didnt get their names ). They did an ECG, blood pressure, pulse etc. 5 minutes later an ambulance arrived - Scott and Angela. The care and attention I was given was outstanding. My elderly Mum lives with me and she has dementia. Angela made sure my Mum was safe and comfortable - as I was very worried about leaving her. Scott and Angela were brilliant. So kind, caring, professional - they put me at ease, did more tests and took me to Hairmyres.
The response team, ambulance crew and staff at A&E were amazing.
When I arrived at A&E, it was obvious the staff were very much under pressure. The waiting room was full. The nurses and doctors were brilliant. Although rushed off their feet they gave amazing patient care. I was given ECG, blood tests, chest x-ray and was very well looked after. After many tests I was discharged in the early evening. The staff were so nice and very thorough.
We are so lucky to have the NHS. I would to thank all the staff at A&E for the work that they do, and to tell them how much they are appreciated.
"Amazing patient care"
About: Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB University Hospital Hairmyres / Emergency Department University Hospital Hairmyres Emergency Department G75 8RG
Posted by Anne732 (as ),
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