"Amazing patient care"

In early April, I took unwell with chest and abdominal pain. My partner called 111, who in turn arranged for an ambulance.  Within 10 minutes the Emergency response team arrived, 2 lovely young ladies, who were amazing  ( sorry I didnt get their names ).  They did an ECG, blood pressure, pulse etc.  5 minutes later an ambulance arrived -   Scott and Angela.  The care and attention I was given was outstanding.  My elderly Mum lives with me and she has dementia.  Angela made sure my Mum was safe and comfortable - as I was very worried about leaving her. Scott and Angela were brilliant. So kind, caring, professional -  they put me at ease, did more tests and took me to Hairmyres.

The response team, ambulance crew and staff at A&E were amazing. 

When I arrived at A&E, it was obvious the staff were very much under pressure.  The waiting room was full.   The nurses and doctors were brilliant.  Although rushed off their feet they gave amazing patient care.  I was given ECG, blood tests, chest x-ray and was very well looked after.   After many tests I was discharged in the early evening.  The staff were so nice and very thorough.   

We are so lucky to have the NHS. I would to thank all the staff at A&E for the work that they do, and to tell them how much they are appreciated.