I attended the Dermatology clinic for my treatment and I had to get a blood test and photographs taken. I have a needle phobia and felt really tearful that day due to my condition flaring up and the need for another blood test, I was really really nervous.
Staff Nurse Magda, who took my bloods was very gentle, I didn't even realise when the needle was inserted and removed. She made me laugh during the test and completely took my attention away from it which helped me to get through this!
She then gave me a lot of reassurance and put me at ease. The compassion and care I received was excellent.
Also, medical illustration team have been very friendly. I'm forever thankful for all the care I received so far!
"Excellent care and reassurance"
About: Queen Elizabeth University Hospital Glasgow / Dermatology (Skin Conditions) Queen Elizabeth University Hospital Glasgow Dermatology (Skin Conditions) Glasgow G51 4TF
Posted by Disappointed patient1693 (as ),
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