Text size

Theme

Language

"Fractured wrist"

About: Forth Valley Royal Hospital / Accident & emergency Outpatients / Fracture Clinic Stirling Care Village / Minor injuries unit

(as the patient),

In mid May I attended FVRH with a suspected broken wrist.  After a nurse looked my wrist I was sent for XRay. It was established that my wrist was indeed broken. To save me waiting the 5 hours in A&E I was asked to go to Stirling Minor Injuries Clinic. On arrival at the clinic in Stirling I was asked by a Nurse why I was there. I replied that I had been sent through with an appointment from FVRH. They then asked me why they had sent me to Stirling.  I told them that I was told Stirling would be able to put a cast for me. After they viewed the xrays, she stated that there was no need for a cast, that the injury would heal itself. They didn't know what all the fuss was about they said.

On the following day I received a phone call from FVRH to say that the doctor had reviewed my xrays, and wanted me to come in to hospital to look at my wrist herself. Upon examination the Dr confirmed that my wrist was indeed fractured in 4 places and would need to be reset and put into a cast. I have to attend a review to confirm if my wrist needs surgery.

I would like to express my disappointment with the nurse in Stirling for the way they treated the whole episode.

I would however like to give a special mention to the nursing staff who treated me at FVRH who were exceptional in their treatment, advice and care.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Tracey Archibald, Lead Nurse for Advanced Practice ED/MIU, Emergecy Departement/Minor Injuries Unit, Nhs Forth Valley last month
Tracey Archibald
Lead Nurse for Advanced Practice ED/MIU, Emergecy Departement/Minor Injuries Unit,
Nhs Forth Valley
Submitted on 26/05/2025 at 15:17
Published on Care Opinion at 15:17


Good afternoon Lady Judith

I am sorry to learn of your recent experience with the minor injury team. I would like to get some more details from you so I can explore your journey and feedback to the staff involved.

Please contact email Tracey.archibald@nhs.scot so we can arrange a suitable time to call and chat over your concerns.

Once again I apologise for the service you received.

Best wishes

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k