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"Doing a great job"

About: Crosshouse Hospital / Stroke Care

(as a service user),

Doing a great job. In for a short stay. "Staff don't get enough praise."

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Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 3 weeks ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 10/06/2025 at 12:37
Published on Care Opinion at 12:37


picture of Pamela Gibson

Dear squatxk69

Thank you for taking the time and trouble to share this lovely feedback about the care provided within Ward 3E, University Hospital Crosshouse.

I sorry to hear that you required admission to hospital for a short stay. I can only imagine how scary and anxious this must have been for you. However, it is reassuring to know that you felt the staff were doing a great job.

Our staff really appreciate receiving feedback from their patients, and it will be my pleasure to share your kind comments with the wider Team in the Ward. I know they will be delighted to receive this feedback and to know that you felt so well supported whilst you were with them.

Please accept my best wishes for your ongoing recovery and thank you once again for taking the time to acknowledge your care experience.

Kind regards

Pamela

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