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"Professionalism"

About: The Royal Victoria Infirmary

The anaesthetic and surgical team were great and fast , efficient and communicated with me in a professional friendly manner from when I first met them until I went to a ward. I went to ward 36 and I had a en-suite single room that was spotlessly clean. The staff were patient and welcomed me into the ward. Soon after this the night shift came on and two amazing nurses looked after me until the next morning. There was a delay in getting meds to take away but I was kept informed of the time it was expected. Lunch was actually very tasty and hot and the cups of tea were also nice and hot.

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Response from The Royal Victoria Infirmary last month
The Royal Victoria Infirmary
Submitted on 23/05/2025 at 10:55
Published on nhs.uk at 10:55


Thank you for taking the time to leave your feedback regarding your care at the RVI. We are pleased that the surgical team were efficient and professional and you were well looked after on the ward. We will forward your comments to the directorate concerned, who will share with the staff involved.

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