Text size

Theme

Language

"Dental extraction"

About: Dundee Dental Hospital / Oral Surgery

(as a relative),

I accompanied my mother to Dundee Dental Hospital where she was assessed by Dr Shepherd. Her case involved the complex removal of a wisdom tooth in addition to two others.

Dr Shepherd was exemplary in his calm, attentive and unhurried manner and expert communication skills, instantly putting my mother at ease. He thoroughly explained the procedure and continually checked she was ok throughout. 

She wishes to share her gratitude and for him to know that she cannot  speak more highly of him and his expertise. 

Thank you Dr Shepherd and the team at Dundee Dental hospital for your kindness, expertise and for providing a world-class service. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Wendy Roud, Hospital Operations Manager, Dundee Dental Hospital, NHS Tayside 2 months ago
Wendy Roud
Hospital Operations Manager, Dundee Dental Hospital,
NHS Tayside

Manage operational issues

Submitted on 16/05/2025 at 15:42
Published on Care Opinion at 15:42


picture of Wendy Roud

Thank you so much for taking the time to share this wonderful feedback in relation to your Mother's experience at DDH. I will of course share your feedback with Dr Shepherd and the rest of the Oral Surgery team. We always strive to provide exemplary care to all of our service users and I cant tell you how much our teams appreciate hearing positive feedback. I hope your Mither is recovering well.

thanks again

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k