I had a letter booking a telephone appointment. I waited all afternoon and evening but no telephone call.
I called them and there was disbelief I had an appointment. I said I was holding the letter. Only then did they check and confirm I had the appointment but they had failed to keep it.
I am not happy. If I had failed to keep an appointment I would have been discharged. They are not fit for purpose.
"Hospital failed to keep appointment"
About: Borders General Hospital / General Medicine Borders General Hospital General Medicine TD6 9BS
Posted by duckyduck (as ),
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