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"I give their service a perfect 100%"

About: Musgrave Park Hospital / Orthopaedic Theatre Nurse Specialist Service

(as a service user),

I recently had my L hand carpal tunnel operation performed by nurse specialist Robin at Musgrave Park. He performed my R hand earlier in year. I can do nothing but offer massive praise about Robin and his theatre team and the nurses pre and post procedure. They all made me feel at ease, talked me through every step of the op and in even greater detail my post care plan. One of the theatre team even held my other hand during the procedure which was very easing and comforting. We were chatting and laughing and it distracted me that I didn’t even feel the injection for local anaesthetic. 

I wish every hospital procedure / visit was like this experience , as I have some complex medical conditions and Robin and the team should be ambassadors for how to communicate and care for a patient with a smile and happy approach. 

From me I give their service a perfect 100%. 

It was great that a nurse specialist could do my procedure as I know I would have up to 4 years for my consultant to do it. 

Hopefully patients become more confident in the nurse specialists and if they can do the procedure equally to a doctor then it would definitely lower waiting times

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Responses

Response from Paul Gavin Jago, Assistant Services Manager, Withers, Musgrave Park Hospital, Orthopaedics, BHSCT last month
Paul Gavin Jago
Assistant Services Manager, Withers, Musgrave Park Hospital, Orthopaedics,
BHSCT
Submitted on 09/05/2025 at 11:47
Published on Care Opinion at 11:47


Thank you so much for this very positive feedback. I will ensure that Robin and the teams are aware. Thank you also for taking the time to write this; it is much appreciated. I wish you all the best with your recovery. (PS- Reading your feedback has made my Friday!)

Take care

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