"The kindness and compassion of the staff was amazing"

I recently had to visit A&E feeling extremely unwell with what turned out to be pneumonia and sepsis. A&E was extremely busy and the staff were stretched and space was limited. However, despite this I was treated with such care and compassion at a time when I was feeling very frightened due to feeling so ill.

Immediately after triage I was given fluids, IV paracetamol and anti sickness medication. Within 4 hours I had been started in antibiotics. Within 6 hours I had had both a chest x-ray and CT scan and within 8 hours I had a bed on a ward.  Having heard stories of how long waits are in A&E, I had expected to wait much longer for tests and admission to a ward.

I stayed on ward 3A for 8 nights. Initially in a corridor bed and then after 2 nights in a room. Again the kindness and compassion of the staff was amazing. Despite feeling so poorly, I felt safe in the care of ward 3A. Everyone from support staff to nurses and doctors were lovely and despite the ward being very busy nothing ever seemed to be too much trouble. 

I want to say a huge thank you to all the staff in A&E and ward 3A. I am home feeling much better but I will never forget their care and kindness.