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"Explained everything so clearly"

About: Crosshouse Hospital / Urology

(as a service user),

Attended today with my Parents, aged 84 and 85.  The care we received by all members of staff was outstanding, in particular the Consultant who saw us explained everything so clearly and didn’t appear to be in any rush to bring the appointment to a close. He treated us in a very personable way snd we left feeling very reassured.

Both myself and my Mum have worked and are still working in the NHS and we felt compelled to mention the exceptional care we were met with today in a climate when only the negative is highlighted.

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