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Reassured the whole time

Posted By airqe89

"Reassured the whole time"

About: Sidwell Street Clinic / Exeter Sexual Health

(as a service user),

I saw Dr Hannah for my coil removal. I had a difficult experience with having my coil put in (no one’s fault, just one of those things!) so was really anxious about having it taken out. I found the whole process really emotional but Hannah was so lovely and patient, I didn’t feel rushed and she reassured me the whole time and kept me distracted with some great small talk! The actual procedure, as I had been told, was super quick and easy. Thank you Hannah - it meant a lot!

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Responses

Response from Emma Searle, Receptionist - Exeter Sexual Health Service, Sexual Health Services - Exeter, Royal Devon University Healthcare NHS Foundation Trust last month
Emma Searle
Receptionist - Exeter Sexual Health Service, Sexual Health Services - Exeter,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 06/05/2025 at 12:08
Published on Care Opinion at 12:08

Hi airqe89,

Thankyou for leaving such lovely feedback about your appointment with Hannah.

It's understandable to feel anxious, particularly if you've previously had a difficult experience, however I'm glad to hear that Hannah was lovely and patient with you and you found the whole process to be quick and easy.

I will be sure to pass this feedback to Hannah, and if we can be of anymore help please do not hesitate to contact us on 0300 303 3989 or via our website for online booking.

Many Thanks

Emma

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