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"They were amazing"

About: Belfast City Hospital / Dermatology

(as a service user),

I went to an outpatient appointment in BCH Dermatology department, I had to get a biopsy on my finger. There was two really lovely staff who dealt with my procedure Inga who was a specialist nurse and Donna who was a Senior HCA. I just wanted to write this to say how amazing I thought they were.

 I explained I had breast cancer a few years previously and had a biopsy back then. So to get another one brought it all back to me. 

They made me feel so at ease, gave me ressaurance as i was nervous and Inga talked me through the whole procedure. I honestly cannot thank them both enough and would really appreciate they are made aware how thankful I am. 

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Response from David Ferran, Assistant Service Manager / Lead Nurse, Dermatology & Rheumatology, Belfast Health and Social Care 4 days ago
David Ferran
Assistant Service Manager / Lead Nurse, Dermatology & Rheumatology,
Belfast Health and Social Care
Submitted on 01/05/2025 at 21:18
Published on Care Opinion on 02/05/2025 at 08:31


Dear June82,

My name is David Ferran and I'm the Lead Nurse for Dermatology in the Belfast Trust.

Thank you so much for taking the time to leave such positive feedback regarding your experience. I will pass on your appreciation and thanks to Inga, Donna and the department Sister.

Many thanks and take care,

David

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