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"My colonoscopy experience"

About: Pilgrim Hospital / Endoscopy

(as the patient),

Hi, I would like to comment on my recent colonoscopy appointment. I have to say I was quite worried about the procedure in the days leading up to it, made worse by the delay in the instruction package arriving, (not until the morning of the procedure!)

Thankfully I was contacted by telephone by your team member who emailed me some forms, and with information on the powders packet that came the same day, I managed to sort the pre colonoscopy procedure correctly enough.

On the day staff were very helpful and considerate. My primary concern was that the pain relief would not be sufficient, in fact my ex nurse sister mentioned this to nursing staff, unfortunately this proved the case.

During the colonoscopy I'm afraid I over used the gas and air to compensate for the under sedation I felt. The nurse next my head, (Adriane) did a great job of distracting me, and everything seemed to be explained well.

So thank you all for your care.

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Responses

Response from Carolann Belk, Matron, Endoscopy, United Lincolnshire Teaching Hospitals NHS Trust last week
Carolann Belk
Matron, Endoscopy,
United Lincolnshire Teaching Hospitals NHS Trust
Submitted on 25/04/2025 at 14:24
Published on Care Opinion at 14:24


Thank you very much for sharing your feedback with us following your visit to the Endoscopy suite at Pilgrim Hospital. As a team, we appreciate attending for a colonoscopy can be a very anxious time for our patients. I was therefore pleased to read how well our team were able to support, reassure you and help you to manage your discomfort. I have shared your lovely feedback with our Endoscopy Sister and have asked her to pass your kind words onto the staff involved.

Kind regards,

Carolann

Endoscopy Matron (Trust wide)

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