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"Very professional, caring staff"

About: Antrim Area Hospital / Emergency Surgical Unit (EMSU)

(as a service user),

I was admitted for a Laparoscopic Cholecystectomy in EMSU, Antrim Area Hospital. The nursing staff here are exemplary, many thanks to Rebekah for all the care and attention she gave. 

I was then taken down to theatres and the team there put me at ease right away as I was very nervous, many thanks to the two staff nurses in theatre with Mr Eltayeb, who performed my surgery, he is an absolute gentleman and came to see me before I went down to theatre. 

In recovery the nurses were so attentive and as I was very nauseous after my GA they were able to get my sickness under control, they are such a nice bunch of nurses who show so much care and empathy.

I was then taken to PACU, where I stayed after my procedure overnight and a big thanks to Mariana and the other nurse who tended to me through the night, I never had to prompt for any pain relief and made sure I was well fed and watered. 

Many thanks to all the staff from admission through to discharge as they were all very professional, caring staff who got me through my surgery. 

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Responses

Response from Nuala O'Connell, Deputy Ward Manager, C3, NHSCT last month
Nuala O'Connell
Deputy Ward Manager, C3,
NHSCT
Submitted on 06/05/2025 at 15:49
Published on Care Opinion at 15:58


Hi Empathyjs57,

I hope you are continuing to recover well following your surgery.

Thanks you for taking the time to post your story about your experience in EMSU and PACU. Our staff love to read such positive feedback. I will pass on your compliments to Rebekah and Mr Eltayeb.

I have sent your care opinion onto the manager of PACU also, I am sure they will be delighted to read it.

We are extremely proud of the hard work of all of our teams and we take great pleasure in knowing that our patients are appreciative of this.

Again, many thanks for taking the time to post your story.

Take care.

Nuala O'Connell

Ward Manager

Ward C3 and EMSU

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