Text size

Theme

Language

"After a few wobbles getting a appt , I have one…"

About: Longfield Medical Centre

Im the first to give 5 stars when applicable and today Longfields get 5 stars.

Had a few wobbles getting an appt as I needed one sooner than later, partly my own doing as I was unavailable for couple days which I knew would limit me for appts so I changed plans in the hope of getting a on the day or at least a appt this week. I also hadn't noted that Patchs can take 72hrs to respond, I'm used to a reply within a few hrs once a request is submitted.

Anyway staff have been great once I requested a sooner appt they kindly managed to bring it forward by 6 days but that being still 8 days away and my issue already running for 16days so far I sent further request and I can happily say that Longfields managed to give me a on the day appt as someone had cancelled theirs . I'm very grateful and hoping I haven't been too much of a nuisance with requests this past 24hrs.

Worth noting that via Patchs replies can take upto 72hrs to respond so I'm fully aware of that now, though usually I do get replies from Longfields within couple hours , like I did today .

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Longfield Medical Centre 2 months ago
Longfield Medical Centre
Submitted on 08/04/2025 at 14:49
Published on nhs.uk at 14:49


Dear Patient. The GP partners and staff at Longfield Medical Centre would like to thank you for you positive feedback. Comments regarding staff members will be redirected to them.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k