Text size

Theme

Language

"After a few wobbles getting a appt , I have one…"

About: Longfield Medical Centre

Immersive Reader

Im the first to give 5 stars when applicable and today Longfields get 5 stars.

Had a few wobbles getting an appt as I needed one sooner than later, partly my own doing as I was unavailable for couple days which I knew would limit me for appts so I changed plans in the hope of getting a on the day or at least a appt this week. I also hadn't noted that Patchs can take 72hrs to respond, I'm used to a reply within a few hrs once a request is submitted.

Anyway staff have been great once I requested a sooner appt they kindly managed to bring it forward by 6 days but that being still 8 days away and my issue already running for 16days so far I sent further request and I can happily say that Longfields managed to give me a on the day appt as someone had cancelled theirs . I'm very grateful and hoping I haven't been too much of a nuisance with requests this past 24hrs.

Worth noting that via Patchs replies can take upto 72hrs to respond so I'm fully aware of that now, though usually I do get replies from Longfields within couple hours , like I did today .

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Longfield Medical Centre 3 months ago
Longfield Medical Centre
Submitted on 08/04/2025 at 14:49
Published on nhs.uk at 14:49


Immersive Reader

Dear Patient. The GP partners and staff at Longfield Medical Centre would like to thank you for you positive feedback. Comments regarding staff members will be redirected to them.

  • 0 people think this response is helpful