Text size

Theme

Language

"Trying to obtain a copy of the recording of meeting"

About: Acquired Brain Injury / Brodie Ward

(as a parent/guardian),

We had a meeting in January 2024 at Brodie Ward with 6 Health care professionals regarding a member of our family.  

We were asked if it was ok for the meeting to be recorded we said we preferred it to be recorded.

Towards the end of the meeting, I asked the Physiatrist if they had received any more Complaints from their staff regarding me, since they accused me of swearing at their staff.

We were ready to leave the meeting when a kind person commented the minutes of the meeting would not be verbatim.

Thank you.

We consulted a solicitor and they said we did not want the minutes, we were entitled to a copy of the tape.

In the past 14 Months we have asked 2 of the Health professionals 12 times for our copy of the tape and only 1 has had the decency to answer.

Thank You.

I was recently visiting the patient and the physiatrist walked passed saying hello. I asked why we have not had our copy of the tape from the meeting. They smirked and said they were too busy and went into the office.

We have made other people in Cornhill aware of this situation.

I do not believe Royal Cornhill Aberdeen would condone this kind of behaviour.

Please can someone advise us on how to obtain a copy of said tape before our upcoming yearly meeting.

 
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Julia Wells, Chief Nurse, Adult Mental Health, NHS Grampian last month
Julia Wells
Chief Nurse, Adult Mental Health,
NHS Grampian
Submitted on 07/04/2025 at 16:08
Published on Care Opinion at 16:08


Dear Wisteria,

Thank you for sharing your story. We do take feedback seriously as it allows us to improve our services. We do apologise for you experience. We can confirm that the recording was taken of this meeting purely as an aid to the admin team, to allow them to type up the minutes. We undersatnd you did consent to this, but we apolgise if the reason for recording was not explained clearly to you. We will explore further if the recording can be shared with you, this will involve discussion with our information geovernance team. If you wish to discuss this matter further please contact kathryn.kinnear@nhs.scot who is the service manager at Royal Cornhill Hopsital for this area.

Kind Regards

Julia

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k