"Absolutely terrible- avoid at all costs "

About: Barnet Hospital Barnet Hospital Barnet EN5 3DJ

Posted via nhs.uk 3 months ago

Took my father to a&e as recommended by his gp. Besides the nurse on reception everyone was else was pretty useless.
He needed to have bloods done. It took them five hours to tell him that there was an issue and they had to be repeated. Then another hour and a half after this to actually have blood taken. He can't be discharged unless the blood tests are okay.
It's one thing to be busy and over run with patients it's another to be incompetent. We've been here six hours now and I don't expect to leave for another two at least!
They have no understanding of what get it right first time means.
Please please avoid this hospital at all costs.

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Barnet Hospital

Submitted on 17/03/2025 at 21:46

Published on nhs.uk at 21:46

Dear reviewer, we're sorry to read that you and your father had such a poor experience in our emergency department. We note the length of time it took to be told there was an issue with his blood tests and the further delays with this. If you haven't already, we would recommend discussing your experience with our Patient Advice and Liaison Service. PALS can be contacted by email at rf-tr.bcfpals@nhs.net or telephone on 0208 216 4924. Our apologies again and our best wishes, the Barnet patient experience team.

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