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All the staff were absolutely great

Posted By Lisa1369

"All the staff were absolutely great"

About: Royal Devon & Exeter Hospital (Wonford) / Accident and emergency Royal Devon & Exeter Hospital (Wonford) / Acute medical admissions (AMU)

(as a relative),

My partner collapsed at home and was brought into A/E via Ambulance in the early hours of the morning. We are both paramedics so it was completely unnerving to be at the receiving end of the service.

However, all the staff were absolutely great - and he was discharged by midday on Tuesday.

He was triaged in the RAT room immediately, given a cubicle and a cup of tea. All the staff from HCA upwards were very professional, caring and empathetic.

We eventually ended up in SDEC where my partner was fitted with a Zio monitor before being discharged.

So this is a huge thank you to every single member of staff that we came into contact with - including Xray, junior docs, consultant, nursing staff and anyone we have forgotten. It was a very long stressful night but we are home and my partner is on the mend.

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Responses

Response from Tamara Martin Garcia, Sister, Emergency Department (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 4 months ago
Tamara Martin Garcia
Sister, Emergency Department (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Sister Emergency Department

Submitted on 02/03/2025 at 02:54
Published on Care Opinion at 02:54

picture of Tamara Martin Garcia

Thank you so much for taking the time to share such a thoughtful and kind message. We are truly grateful for your feedback, and I will ensure that it is passed on to all the staff members involved in your partner's care.

It’s wonderful to know that the quick triage, attention to detail, and compassion from our team helped make the experience as comfortable as possible, and we are pleased that your partner is now on the mend.

Thank you again for your kind words and for recognizing the efforts of our team.

Tamara martin garcia

Emergency department sister

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