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Amazing team

Posted By EM xo xo xo

"Amazing team"

About: University Hospital Wishaw / Medical Ambulatory Care

(as a relative),

My dad was advised by the GP to attend the medical ambulatory care unit following episodes of chest pain.

The staff within ambulatory care were so efficient, he had bloods and ECG obtained very quickly. They were very kind and so approachable.

He was reviewed by the consultant very quickly and was lucky enough to be discharged back home on the same day.

I know the stress and pressure they are constantly under, but they really made a huge difference to my dad’s care and I will be forever grateful to them. 

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 3 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 04/02/2025 at 17:22
Published on Care Opinion at 17:22

picture of Jennifer Montgomery

Dear EM xo xo xo,

Thank you for sharing your experience of University Hospital Wishaw, Medical Ambulatory Care.

I am so pleased to hear about the efficiency of the staff in the unit, ensuring all required tests were done for your dad and that the staff were friendly and approachable.

I will ensure your kind words are passed on to the whole team who I am sure will get a real boost in hearing your lovely feedback, particularly as you have pointed out, during a time of stress and pressure.

I hope your dad is recovering well.

Best Wishes,

Jenni

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