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RAH A&E

Posted By teeny89

"RAH A&E"

About: Royal Alexandra Hospital / Accident & Emergency

(as the patient),

I work in the hospital and I become unwell during my shift, was sent to A&E at the RAH. I was looked after well by all staff but Tom a FY2 who was looking after me is a brilliant doctor. 

I felt that he listened to me, was genuinely concerned about what my worries were, he was so considerate and kind. I never got to see him before I went home so just hope he gets to see this as he made a scary time easier. Tom had also looked at my notes from my previous admission in September and explained things from that time that I had questions about. 

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Responses

Response from Lisa Martin, Patient Experience and Public Involvement Manager, Patient Experience and Public Involvement Team, NHS Greater Glasgow and Clyde 5 months ago
Lisa Martin
Patient Experience and Public Involvement Manager, Patient Experience and Public Involvement Team,
NHS Greater Glasgow and Clyde

Plan, design and deliver patient and user engagement opportunities

Submitted on 24/12/2024 at 09:25
Published on Care Opinion at 09:25

Dear teeny89,

Thank you for taking time to share your positive experience of care. Becoming unwell whilst at work must have been a distressing experience and it's wonderful to hear you felt so well looked after by your colleagues in A and E, and in particular Tom. We will share your feedback with them, which I know they'll appreciate, especially at this time of year.

I hope your recovery is going well.

Best wishes,

Lisa, Patient Experience Public Involvement Team.

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