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"I certainly felt cared for and very happy I am in her care"

About: University Hospital Hairmyres / Gynaecology Rapid Access Unit

(as the patient),

I attended the post menopause bleeding clinic at hairmyers hospital recently. I was seen really quickly and under the care of Dr Bhat. I wanted to say what an amazing doctor and person she is.

I really appreciated how she explained everything thoroughly and honestly, which was refreshing after previous appointments with other doctors. Dr Bhat took care examining me and the procedures she did on the day. Explained all options  and what happens next. Dr Bhat even said she would arrange further appointment to follow up to check all okay.

The clinic was very busy and under pressure with time constraints etc, I didn’t feel at all rushed and Dr Bhat could see I was concerned and was kind and caring in her nature which helped me enormously on the day. What a difference it makes being treated like that.

Dr Bhat makes a difference, is very good at her job, professional, kind, friendly and caring and I wanted to highlight her high standards and manner makes an enormous difference to patients, I certainly felt cared for and very happy I am in her care. Thank you 

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 7 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 16/12/2024 at 16:09
Published on Care Opinion at 16:09


picture of Jennifer Montgomery

Dear Yted68,

Thank you for sharing your experience in the post menopausal bleeding clinic at University Hospital Hairmyres.

I am so pleased to hear that you have been very well supported by Dr Bhat and you found her to be thorough and her approach refreshing during your appointments. This must have been very reassuring during such a worrying time.

I look forward to sharing your kind words with Dr Bhat and her team who I am sure will really appreciate hearing such positive praise during a very demanding time.

I hope you are keeping well.

Best Wishes,

Jenni

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