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"Every member of staff I encountered were just brilliant"

About: Daisy Hill Hospital / Elective Overnight Stay Centre/Gynaecology Ward (Level 3 South) Daisy Hill Hospital / Theatres/Recovery

(as the patient),

In mid-November I attended Daisy Hill hospital in Newry for Gallbladder removal. My experience from I arrived in the ward at 7.30am until I left to go home that evening was excellent. 

Every member of staff I encountered that day were just brilliant. Medical staff took time to introduce themselves and explain the procedure in lay persons terms. Staff were attentive, caring and professional.

I found the elective surgery facility at Daisy Hill to be very efficient, no long wait to be taken to Theatre, ample time in recovery and then back to the Ward. My surgery was key hole with no complications and I was able to go home that evening.

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Responses

Response from Natalie Matthews, Ward Manager, Elective Overnight Stay Centre & Gynaecology Ward, Daisy Hill Hospital, Surgery and Clinical Services Directorate, Southern Health & Social Care Trust 11 months ago
Natalie Matthews
Ward Manager, Elective Overnight Stay Centre & Gynaecology Ward, Daisy Hill Hospital, Surgery and Clinical Services Directorate,
Southern Health & Social Care Trust
Submitted on 09/12/2024 at 12:01
Published on Care Opinion at 12:01


Dear Baltimore73,

Thank you for taking the time to provide such lovely feedback about our service.

I am glad you had such a positive experience, and will pass this on to the team.

Wishing you all the best in your recovery, a Merry Christmas & Happy New Year!

Kind regards,

Natalie McCann - Ward Sister

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