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"I feel so honoured to have meet these wonderful people"

About: Older People’s Services / Hospital at Home Northern Sector

(as a relative),

My father. Who is suffering from dementia and Parkinson.  He has been going down hill very rapidly. Dr Todd and his team who for the last week have been taking care of him at home. They have been fantastic. He is now on end of life care.

 The team of extremely professional and caring nurses have made him so comfortable and my mother so secure. The doctor and the staff talk to her not down to her. They come to her level of eyes to talk. Everything is explained and when it was decided to move towards the pain and comfort treatment they were so sensitive and caring.  They are a credit to their profession. I thank everyone of them. I sadly can not remember all their names. They are the team from Altnagalvin hospital and if anyone get treatment from them they will understand my feelings. To watch my father slowly drift away. They are like angels. 

I would love to write more but more than saying the care and treatment is was fantastic. The doctor and nurses fantastic. There no better words for them. Angels they are. 

I feel so honoured to have meet these wonderful people. Thank for making an extremely sensitive and painful emotional time easier. Not only have you helped my father but my mother and I. 

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Responses

Response from Katherine Stevenson, Sister, Acute Care at Home ( Community team PCOP), WHSCT 10 months ago
Katherine Stevenson
Sister, Acute Care at Home ( Community team PCOP),
WHSCT
Submitted on 12/12/2024 at 15:19
Published on Care Opinion at 15:19


picture of Katherine Stevenson

Thank you for your kind feedback.

As a team we all work well together and at all times include family and patient in the plan of care. We aim at all times to prevent admission to hospital and in your dads case I am so glad this was able to happen.

As a team we are very privileged to be able to treat patients in their own home and as a family you have made us feel very welcome.

Dr Todd is an excellent consultant and will always treat if able and speak with family about future treatment plan.

I hope your dad remains comfortable and please pass on our thanks as a team to your family.

I will pass on your kind feedback to DR Todd and all the staff.

King regards

Katherine Stevenson

sister Hospital at home

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