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An excellent, timely, friendly service

Posted By DMDB

"An excellent, timely, friendly service"

About: Musgrave Park Hospital / Phlebotomy centre

(as the patient),

The receptionist was cheerful and helpful.

I was taken on time or slightly before time.

The phlebotomist (Emy) was friendly and very pleasant.

She did an excellent job.  She got the needle in promptly with only a prick and all was done in 5 minutes.  

This excellent, timely, friendly service has been my experience every time I have visited the Musgrave Phlebotomy centre.  A first class, well run service.  I couldn’t wish for better.

Thank you!

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Responses

Response from Hanna Stockman, Outpatients Sister, Outpatients Musgrave, Belfast Health and Social Care Trust 11 months ago
Hanna Stockman
Outpatients Sister, Outpatients Musgrave,
Belfast Health and Social Care Trust

Submitted on 03/12/2024 at 13:31
Published on Care Opinion at 13:31

Good afternoon.

Thank you for taking the time to feedback on your experience within the Phlebotomy Service.

I will be sure to pass on the positive feedback to our staff - a much welcomed encouragement!

Kind Regards,

Hannah Stockman

Sister

Phlebotomy Service

BHSCT

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by DMDB (the patient)

And the needle insertion was so well done that I can scarcely see the mark! 10/10

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