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An excellent, timely, friendly service

Posted By DMDB

"An excellent, timely, friendly service"

About: Musgrave Park Hospital / Phlebotomy centre

(as the patient),

The receptionist was cheerful and helpful.

I was taken on time or slightly before time.

The phlebotomist (Emy) was friendly and very pleasant.

She did an excellent job.  She got the needle in promptly with only a prick and all was done in 5 minutes.  

This excellent, timely, friendly service has been my experience every time I have visited the Musgrave Phlebotomy centre.  A first class, well run service.  I couldn’t wish for better.

Thank you!

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Responses

Response from Hanna Stockman, Outpatients Sister, Outpatients Musgrave, Belfast Health and Social Care Trust 8 months ago
Hanna Stockman
Outpatients Sister, Outpatients Musgrave,
Belfast Health and Social Care Trust

Submitted on 03/12/2024 at 13:31
Published on Care Opinion at 13:31

Good afternoon.

Thank you for taking the time to feedback on your experience within the Phlebotomy Service.

I will be sure to pass on the positive feedback to our staff - a much welcomed encouragement!

Kind Regards,

Hannah Stockman

Sister

Phlebotomy Service

BHSCT

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by DMDB (the patient)

And the needle insertion was so well done that I can scarcely see the mark! 10/10

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