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"Friendly and compassionate nurse"

About: University Hospital Monklands / Critical Care Unit

(as a relative),

Visiting my sister-in-law in the Adult Critical Care ward was always going to be daunting. She had just come out of an induced coma as a result of contracting sepsis.

Her nurse for the day was Annie and she was an excellent example of what a good nurse should be. She was kind, helpful, respectful and reassuring. My wife has mobility issues and Annie made sure she had a suitable chair.

However her main attribute was the way she cared for my sister-in-law always reassuring her of her steady and slow recovery and what is likely to happen next.

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Response from Lynn McTavish, Surgical Service Manager, University Hospital Monklands, NHS Lanarkshire 6 months ago
Lynn McTavish
Surgical Service Manager, University Hospital Monklands,
NHS Lanarkshire
Submitted on 22/11/2024 at 09:57
Published on Care Opinion at 09:57


picture of Lynn McTavish

Dear Basil

Thank you so much for taking the time to tell us about the level of care and compassion provided to your sister-in-law and your wife during what must have been a very anxious and worrying time for you all.

I know that Anne and the Critical Care team will be so pleased to receive your lovely feedback.

I will make sure that this is shared with them.

With best wishes

Lynn McTavish

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