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"I was amazed that I was also being offered support"

About: Inpatient Unit

(as a relative),

My mum has a tumour in her brain and was referred to Accord hospice for palliative care.

As well as the caring team there to support my mum through her illness, the team were also there for me. I was amazed, surprised but delighted that I was also being offered support. It really makes the difference when family and carer are also considered. The services and support for me (mum's carer) were counselling, complimentary therapy and Rest n' Restore. Each offered a different kind of support. 

Counselling from Jay allowed me to 'open up' about my emotions, reflexology sessions allowed me to relax and have 'me' time with great supports from Anne Marie.

Rest N' Restore with Liz was the highlight of my week - what a laugh we had. I am not arty, but through art and meeting others allowed me to come away from my 'carer' bubble and feel like a daughter bringing "stuff" home that I made at the class. Mum looked forward to seeing what I was bringing home.

The girls are all amazing people. They get to know you as an individual person and that makes me feel special.

Thank you:

- Joy

- Liz

- Anne Marie

- Mhairi Ann

- Caroline

xxx

<3 <3

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Responses

Response from Jacki Smart, Chief Executive, ACCORD Hospice 9 months ago
Jacki Smart
Chief Executive,
ACCORD Hospice
Submitted on 24/09/2024 at 12:47
Published on Care Opinion at 13:08


picture of Jacki Smart

Hi There

Thanks so much for taking the time to share your feedback with ACCORD. All of the teams will be delighted that you and mum found their support helpful. Families matter a lot to us here and we will continue to be here for you all as you need us.

I'll pass on your comments to all involved but keep in touch as you need or wish.

Take care

Jacki

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