"Asking for sandwich"

About: New Cross Hospital / Accident and emergency New Cross Hospital Accident and emergency Wolverhampton WV10 0QP

Posted by xrayet67 (as a service user), 8 months ago

I asked for a sandwich from the staff at same day emergency care. They said they didn’t have any but they offered two other patients in the Bay C and didn’t asked me so I’ve haven’t eaten all day apart from packet of crisps, they were like, you can get it from downstairs from shop.

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Christine Rock

Patient Relations Officer,

The Royal Wolverhampton NHS Trust

Submitted on 05/09/2024 at 10:11

Published on Care Opinion at 10:11

Thank you very much for taking the time to post comments regarding your patient experience.
I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 or rwh-tr.PALS@nhs.net who can assist further.
Kindest regards
Alison Dowling
Associate Director of Patient Relations

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