My experience with the staff in the reception team, some of the nurses and doctors were horrible. First, a person in the reception was constantly extremely rude with me. I was feeling so much pain and instead of being nice and polite and patient, she was extremely rude and arrogant without any reason. I have a lot to say but I think I waste my time only by writing this text. The nurse was also rude, the only thing she cared about she to get rid of me as soon as possible. I was also the one who asked her to close her office's door once I entered due to privacy reasons. I didn't want all the waiting room to listen about my health issues or personal information. Even when I asked her to close the door as she should have done without even asking her, she said to me this is just a quick assessment and she clearly was looking forward for me to leave the room. They were like they didn't take me seriously or when I was telling them that I will pass out abd I feel dizzy. The doctors the same, the wanted to get rid of me as soon as possible without properly assessing my situation. One time I ended up going back again at 4 am at the morning crying from the pain as they send me home with just a simple paracetamol. The second time I went there because still wasn't feeling well , I accepted their lack of knowledge or responsibility or rudeness and I just left after waiting for almost 3 hours. I am a Uni student in the UK and I found their behaviour and attitude completely unacceptable. I rather suffer at home alone seriously or go to another hospital.
"Horrible experience - Extremely rude staff"
About: Charing Cross Hospital Charing Cross Hospital London W6 8RF
Posted via nhs.uk
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