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"My experience was shadowed by poor communication"

About: Antrim Area Hospital / Ward C2 Maternity care

(as a service user),

I delivered a beautiful baby boy via planned C section in June. Unfortunately, my experience was not pleasant resulting in readmission to theatre within 72 hrs, requiring emergency surgery requiring life threatening treatment. This resulted in another hospital stay away from my family and frequent check ups for once discharged and delay in healing physically and emotionally. 

Not only was my experience shadowed by poor communication skills, unaware I had staples in situ, for one but poor decision making skills resulting in me returning to theatre due to wound dehisence. 

My wound needed completely re sutured at day 3 following the initial C section, and two weeks of antibiotics. I will not go into the lengthy details as this will follow at due course. I just want to express how traumatic this experience has been for me and family. If any woman feels like something is wrong, speak up as you know your own body. I was dismissed when I expressed initial concerns so it's important me to speak out to ensure learning occurs. 

My experience was not all negative. A couple of midwifes following this were amazing caring for me in a holistic manner, listening to me and getting me well again. I would like to thank them so much. 

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Responses

Response from Louisa Lapworth, Lead Midwife, Maternity Services, Women, Children and Families, NHSCT 9 months ago
Louisa Lapworth
Lead Midwife, Maternity Services, Women, Children and Families,
NHSCT
Submitted on 19/08/2024 at 09:44
Published on Care Opinion at 09:44


Dear tangoze65,

Congratulations firstly, on the birth of your baby boy.

I am saddened to read your response particularly in relation to your description of the clinical care that you received, poor communication skills and the impact that your experience has had not only on yourself but your family also.

Due to the nature of this Care Opinion platform, I do not have your personal details to be able to investigate further.

I would be very keen for you to contact me if you feel this would be helpful, so that we can discuss your care further. I would like to offer you support and a review if appropriate. Understanding the issues that you describe also allow us to identify opportunities for learning.

My contact details are below.

Thankyou for your time

Louisa Lapworth

Interim Lead Midwife

Tel 07825 106240

Louisa.lapworth@northerntrust.hscni.net

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