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"Treatment received at A&E"

About: Royal Devon & Exeter Hospital (Wonford) / Accident and emergency

(as a service user),

During an evening towards the end of July I had cause to visit your A&E department following a long bout of angina discomfort. I was accompanied by my wife..

I am writing this following the visit to express my - indeed, our - thanks to your very positive and caring staff. In particular, Dr. Chavarin (an American) who attended to me.

He was very professional, and his ‘bedside manner’ promoted confidence in his abilities. At the same time, also being most interesting to talk to – he was a fellow musician, which I think helped too!

His advice was sound, and he was very reassuring, making the whole experience much more positive than it might otherwise had been.

Well done to all – keep up your excellent work!

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Responses

Response from Gavin Best, Clinical Project Manager - Emergency Department Wonford, Emergency Department - RD&E, Royal Devon University Healthcare NHS Foundation Trust 3 months ago
Gavin Best
Clinical Project Manager - Emergency Department Wonford, Emergency Department - RD&E,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 22/01/2025 at 09:28
Published on Care Opinion at 09:28


Dear Robind925,

Thank you for your kind feedback and apologies for the delayed reply. We really appreciate you taking the time to share such positive feedback about the team and I am delighted that your experience was positive.

Many Thanks

Gavin Best

Emergency Department

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