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"Thank you to an amazing team of people"

About: Forth Valley Royal Hospital / Urology

(as a service user),

I had my fourth bladder resection (TURBT) at Forth Valley Royal Hospital in mid-June and although it is not the first time I have had this procedure done, this one was tough for me because my cancer is progressing. 

I would like to thank all of the staff who were involved in my care. Thanks to all of the teams, from ambulatory, anaesthesiology, urology, pre operative, surgical, post operative recovery and any team I may have missed.

I'm the interests of confidentiality I obviously cannot name anyone, but would like to reach out and thank all involved, if this message could be passed on to all involved those two days I would be grateful. I would also like to thank the nurse who recognised me today in the restaurant following my return appointment for my stent removal, and took the time to ask after me.

I'm the one with the pink hair (pink in support of Young Lives vs Cancer charity) for those who will remember me. 

You are all amazing people. ❤️

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Responses

Response from Heather Riddoch, Department Manager/Senior Nurse, NHS Forth Valley 11 months ago
Heather Riddoch
Department Manager/Senior Nurse,
NHS Forth Valley
Submitted on 29/07/2024 at 10:23
Published on Care Opinion at 10:23


Hello smm

Thanks so very much for taking the time to post about the care you received following your fourth TURBT. I will share your kind words with the teams you have mentioned, which I am sure will give them a boost.

I am sure they will remember your pink hair, and I would like to wish you well in your recovery.

Regards

Heather Riddoch, Lead Nurse.

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Response from Celia McDermott, Senior Charge Nurse, Urology, NHS Forth Valley 11 months ago
Celia McDermott
Senior Charge Nurse, Urology,
NHS Forth Valley
Submitted on 30/07/2024 at 08:58
Published on Care Opinion at 08:58


Dear smm

Thank you very much for your kind words. We try very hard to collaborate well with all teams who are involved in the surgical process for patients, and I am glad to hear that the process is working!

I wish you well in your continued recovery from the recent surgery, I will ensure that your message is shared with the teams involved. I do not think our paths have crossed, I would remember your pink hair!

Celia McDermott

Senior Charge Nurse

Urology Outpatient Service.

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