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Waiting times for children poor

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"Waiting times for children poor"

About: Hull Royal Infirmary

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Arrived to find waiting room full which was no suprise, however as this is usally the case you would think the hospital would staff to demand. I find it really hard to belive that some one thinks it is ok for children to sit suffering for hours on end. Adults expect to be sat waiting for hours in understaffed hospitals but i really think more focus should be given to children who do not understand and just want the pain to go away. Really diassapointed Hull Royal :( thanks to the friendly staff and this is in no way a critisism of the doctors and nurses.

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Response from Hull Royal Infirmary 10 years ago
Hull Royal Infirmary

Submitted on 26/11/2013 at 09:09
Published on nhs.uk on 27/11/2013 at 03:00

Thank you for placing your posting on the Patient Opinion website. We are sorry to read of your recent experience and we will ensure that the staff concerned are made aware. If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk . If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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