Text size

Theme

Language

"hope my experience reassures other mammies"

About: Community Midwifery Services / Community Infant Breastfeeding service Maternity care / Infant and breast feeding Maternity care / Tongue tie service South West Acute Hospital / Maternity care

(as a service user),

I would like to share my positive experience of maternity services and community support which I have received in the Western Trust since the birth of my first baby 2 weeks ago.

I cannot thank all the staff enough for their kindness and support in the maternity and labour ward. In particular to the midwives June and Ciara who delivered my baby boy in early June - the same date as of both their birthdays! It was a special morning celebrating 3 birthdays in the room! They were both excellent at their job and the skills it takes to support a Mammy through labour and birth is unbelievable. I am forever grateful!

Following my discharge from hospital, I had been planning to breastfeed but had an initial delay in my milk coming in. The care and support I received from the community midwives was excellent at this time, in particular Claudine and Cora. The extra time they spent with me as a new Mammy wanting to try breastfeeding despite those initial difficulties were definitely to thank for me continuing with it. They provided extra visits and kept a close eye on his weight, and made referrals on to both the infant feeding lead and the tongue tie clinic. At 6 days old we received a visit from Nicola the Infant Feeding Lead. She spent an extremely valuable 1.5 hours with us, teaching positions and providing me with tips on what to do, and also loaning the use of a pump from the Trust. By the end of her visit things had clicked and we were managing really well! The next morning we received a call from Wendy in the tongue tie clinic, as the community midwives had suspected a slight tongue tie affecting his latch. Wendy offered us an appointment that morning and we went in to see her. She confirmed a tongue tie and we agreed to have this snipped. We were very pleased to notice an immediate improvement in his latch and range of tongue movement, which was a great success.

I have to commend the excellent service provided in the community to support breast feeding mammies and I am very thankful and grateful for all of the support and advice which we received. It is a fantastic service and I hope my experience goes some way to reassure other mammies of the brilliant support which is available.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Susan Rogers, Lead Nurse Public Health , Women & Children, WHSCT 11 months ago
Susan Rogers
Lead Nurse Public Health , Women & Children,
WHSCT
Submitted on 21/06/2024 at 11:36
Published on Care Opinion at 11:36


Thank you CC21 for taking the time to share your experience and highlight the wonderful work our Infant Feeding Leads do.

I am so pleased to hear that you found your visit from Nicola supportive and the use of a loan pump was of benefit to you.

Our Infant Feeding Leads are dedicated to helping families continue with their breastfeeding journey and your feedback shows that we are achieving this.

I will share with Nicola and the rest of the team. Many thanks again and I wish you continued success with your breastfeeding journey.

Kind regards

Susan Rogers

Lead Nurse Public Health

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Ali Ferguson, Community Midwife Team Lead for SWAH/OHPCC, Maternity, WHSCT 11 months ago
Ali Ferguson
Community Midwife Team Lead for SWAH/OHPCC, Maternity,
WHSCT
Submitted on 21/06/2024 at 14:08
Published on Care Opinion at 14:08


picture of Ali Ferguson

Dear CC21,

Congratulations on the birth of your baby and thank you very much for taking the time out to comment on the care you received.

I am delighted to read your lovely comments about our staff and it is great to hear that you felt so well supported during your delivery and in the postnatal period.

I will ensure to share your comments with Community Midwives Cora and Claudine and the wider Community Team. It is always lovely for the staff to hear that the care they provide has been so well received and that they were able to provide the support and guidance that has helped you in your breast feeding journey.

I would like to send my very best wishes to you and your family.

Kind Regards

Ali Ferguson

Community Midwife Team Lead.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Brenda McCabe, Lead Midwife of Southern Sector of WHSCT, Maternity, WHSCT 11 months ago
Brenda McCabe
Lead Midwife of Southern Sector of WHSCT, Maternity,
WHSCT
Submitted on 21/06/2024 at 18:06
Published on Care Opinion at 18:06


Hello C21

Many congratulations on the safe arrival of your baby. I hope you both are doing well. Thank you so much for taking the time to provide us with your feedback. It is very thoughtful and kind of you.

I am delighted that you received such wonderful care as this would be the aim of every member of staff to provide to all of our services users. Indeed your birthing event was a special day for everyone involved from your information shared in Care Opinion ……which is also very bonding for you all. What a birthday to remember J

It will be so encouraging for the staff to read this- particularly Midwives June, Ciara, Claudine, and Cora. I will ensure that they are informed of this. Wendy and Nicola are two dedicated infant feeding leads and they too will be delighted you took the time to share your success and their involvement in your journey. Keep up the great work!

I hope you continue to have a wonderful postnatal period and get to cherish every moment and the joy your new baby will bring.

Thanks once again and take care

Kind Regards

Brenda

Brenda McCabe

Lead Midwife SWAH & OHPCC Hospital & Community

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k