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Excellent care and treatment

Posted By Ann573

"Excellent care and treatment"

About: Glasgow Royal Infirmary / Trauma & orthopaedics (wards 26, 27, 61 & 62 )

(as the patient),

I recently broke my knee cap after a fall and was admitted to ward 62 GRI..from start to finish i had an excellent patient experience.. Porters, admin,domestic staff,professions allied to medicine and of course the fabulous nurses, hca's, doctors and surgeons excelled in all aspects of my care and treatment. These guys are a credit to our NHS .Cant beat Glasgow for professional wit and wisdom!..big thanks to all at ward 62.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 weeks ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 31/05/2024 at 10:42
Published on Care Opinion at 10:42

picture of Kevin Torbet

Dear Ann573

Thank you for taking the time to share your positive experience following your recent stay on Ward 62 at Glasgow Royal Infirmary. We are thrilled to hear that you received excellent care from start to finish.

It is heartening to know that every member of our team, from porters and admin staff to domestic staff, allied health professionals, nurses, healthcare assistants, doctors, and surgeons, contributed to your outstanding patient experience. Your kind words are a testament to their dedication and professionalism.

We will ensure that your appreciation is conveyed to everyone involved in your care on Ward 62. Such feedback is incredibly motivating and reinforces the commitment of our staff to provide the highest standards of care.

Thank you once again for your generous message. We wish you a smooth and speedy recovery.

Kind regards

Kevin

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