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Excellent care

Story from nhs.uk

"Excellent care"

About: Hexham General Hospital

I have had hip replacement operations on both hips at Hexham Hospital, one in December 2023 and the second in April 2024.

I wish to express my gratitude to the orthopaedic teams and nursing staff of Ward 3 who cared for me. I received the best of treatment at Hexham. All the staff were kind, caring and professional. I felt secure and safe in their hands, which I'm sure helped my recovery. At each stage I was kept well informed and reassured.

Thank you so much to you all for your dedication and hard work - it is greatly appreciated.

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Responses

Response from Hexham General Hospital 3 weeks ago
Hexham General Hospital

Submitted on 24/05/2024 at 08:57
Published on nhs.uk at 08:57

Dear Carole,

Firstly, we hope you are having a smooth recovery from your recent surgery at Hexham General Hospital.

Thank you for taking the time to share your lovely comments with us. It has been a pleasure to read that you received the best treatment, all of the staff were kind, caring and professional and that you felt secure and safe in their hands.

We will take great pleasure in sharing your feedback with the team on Ward 3 at Hexham General Hospital.

Best Wishes,

The Experience Team

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