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a little unfriendly.

Story from nhs.uk

"a little unfriendly."

About: Chapel Allerton Hospital

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I agree with some previous comments regarding attitudes. Whilst attending this hospital, I was left feeling invisible. No one said hello, no one smiled, staff just did not appear all that friendly at all. Noticed a few people wondering around on lonely corridors lost, seemly no one to ask directions from when lost in the building sometimes. Please can staff be more friendly to us patients. It is bad enough attending hospitals without being made to feel invisible.

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Responses

Response from Patient Experience Team, Leeds Teaching Hospitals NHS Trust 10 years ago
Leeds Teaching Hospitals NHS Trust

Submitted on 17/12/2013 at 11:58
Published on Care Opinion at 15:26

Dear Mrs A

Thank you for posting your comment. We are sorry to hear about your experience. Please contact the Trust's Patient Advice and Liaison Service (P.A.L.S) on 0113 2067168 or email patient.relations@leedsth.nhs.uk and they will talk to you further about this.

With kind regards

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