Terrible experience. After a 17 month wait for a rhinoseptoplasty I was contacted to say it was going ahead. There followed many calls where the hospital arranged the operation and then cancelled. At one point this department sent a letter telling me to turn up at 7:30am at The Renal Unit, Hammersmith Hospital, for an operation on my nose. Obviously, they cancelled that one too.
I requested a particular doctor because I had seen them before in clinic.
When I eventually attended for the operation, the hospital lied about the surgeon. I got an inexperienced surgeon I'd never met before and, despite all the confirmations of what operation I was having, they carried out a procedure I hadn't consented to.
An extremely dangerous ENT department.
"Dangerous chaos in ENT"
About: Charing Cross Hospital Charing Cross Hospital London W6 8RF
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