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A&E visit for ankle injury

Posted By sunsc46

"A&E visit for ankle injury"

About: Crosshouse Hospital / Accident & Emergency

(as the patient),

I attended the minor injury area of Crosshouse A&E on Thursday 2nd of May and 2 lovely nurse practitioners think their names were Jacqui and Carol saw to my injury. They were very friendly and attentive and made my experience very positive. 

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Responses

Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 2 weeks ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 28/05/2024 at 11:14
Published on Care Opinion at 11:14

picture of Pamela Gibson

Dear sunsc46

Thank you for taking the time and trouble to share this lovely feedback about the care provided within the Emergency Department, University Hospital Crosshouse.

I am glad to hear that you received such professional and attentive care from our staff in the Minor Injuries Unit. Our staff really appreciate receiving feedback from their patients and it will be my pleasure to ensure your lovely comments are shared with the wider Team, and in particular with Jacqui and Carol. I know they will be delighted to receive this feedback and it will be really encouraging for them to know that you felt so well supported by them.

Please accept my best wishes for your ongoing recovery and thank you once again for taking the time to acknowledge your care experience

Kind Regards

Pamela

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