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Care Opinion

Friendly, helpful and available when needed

Posted By Richard583

"Friendly, helpful and available when needed"

About: Forth Valley Royal Hospital / Day Surgery Outpatients / Pre-op Assessment Unit

(as the patient),

Recent overnight stay after non-invasive surgery.

Everything good from arrival at Ambulatory Care, pre-Op discussions, pre-Theatre, Surgery and after care. Kept fully informed at every stage.

Day Surgery Unit was excellent, all staff friendly, helpful and available when needed (not very often!).

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Responses

Response from Ann Laidlaw, Operational Manager, NHS Forth Valley 3 weeks ago
Ann Laidlaw
Operational Manager,
NHS Forth Valley

Submitted on 16/05/2024 at 14:49
Published on Care Opinion at 14:49

Thank you Richard583 for this positive feedback, they are a great team to work with and I will pass this onto them. Hope you are recovering well.

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