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Helpful, kind, and friendly

Posted By warmsf98

"Helpful, kind, and friendly"

About: Causeway Hospital / Coronary Care/Medical Monitoring Unit

(as the patient),

Back in November 2023 , I was given a DC Conversion, in the hope that it would regulate my heartbeat, after being diagnosed with AF. 

My recent appointment with I believe Doctor Mohamed, was to confirm the success as my ECG etc proved my heart is still beating regularly 6 months later. 

From my initial appointment, and other appointments all through the process, I found everyone involved to be helpful, kind, and friendly. All my questions were satisfying answered, and those who cared for the DC Conversion, even the students who attended, were people ideal for the job. 

Doctor Mohamed, and the younger doctor that I saw at an earlier appointment, were caring, kind and thorough. 

 In the two years the staff at Causeway hospital have saved my wife's life twice, and improved the quality of my life too. 

We both are not just satisfied, but delighted with how we have been treated. 

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Responses

Response from Nicky Butcher, Assistant Clinical Services Manager, Medicine, Dermatology and Medical Photography, NHSCT 2 weeks ago
Nicky Butcher
Assistant Clinical Services Manager, Medicine, Dermatology and Medical Photography,
NHSCT

Submitted on 16/05/2024 at 15:43
Published on Care Opinion at 15:43

Hi Warms98,

I am assistant clinical services manager at Causeway Hospital.

I am sorry to hear that you havent been well, and have required a DC conversion, to regulate your heart rhythm. I am sure that this was quite a frightening ordel.

I am so glad that D.Mohamed and the team made it less of an ordeal, and helped you to out you at ease.

I am delighted that it has been successful, and that you and your wife have had such positive experiences of the ward, and team.

I will ensure that I share your lovely feedback with all of the CCU team.

Much appreciated,

Nicky.

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