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Well done to a professional NHS team.

Posted By James432

"Well done to a professional NHS team."

About: Queen Margaret Hospital / Ophthalmology

(as the patient),

I went in for the removal of a cyst near my eye.

The nurses made me comfortable with their explanations of the symptoms, causes and removal. 

The clinical nurse accurately explained each part of the process and executed it very well. 

Well done to a professional NHS team. 

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Responses

Response from Pamela Harley, Charge Nurse, Ophthalmology Outpatients Queen Margaret Hospital, NHS Fife 2 weeks ago
Pamela Harley
Charge Nurse, Ophthalmology Outpatients Queen Margaret Hospital,
NHS Fife

Submitted on 15/05/2024 at 15:04
Published on Care Opinion at 15:04

picture of Pamela Harley

Dear James432

I am glad you had a positive experience when you came for your minor operation and everything was explained fully. I will share this feedback with the rest of the team who will be delighted to hear. We wish you well with your recovery.

Kind regards

Pamela Harley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by James432 (the patient)

Thank you, it’s heartening to know the standards of treatment and care are of a high standard in difficult circumstances we live in.

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