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"Superb experience"

About: Southmead Hospital

Three weeks ago I had an operation to clear out my carotid artery that was 90 per cent blocked. The surgeon explained the operation and the potential benefits with great clarity. The anaesthetist was extremely communicative and supportive. The nurse in the recovery ward was very empathic and friendly. All in all I received an excellent service which I cannot praise too highly. In addition the volunteers were most helpful in assisting us finding our way around the hospital.

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Responses

Response from Southmead Hospital 2 weeks ago
Southmead Hospital
Submitted on 14/05/2024 at 09:17
Published on nhs.uk at 09:17


Dear Patient

Thank you for taking the time to leave such positive feedback. It is always good to hear that patients feel supported and have been treated in a friendly and empathetic way. I wish you well in your ongoing recovery.

Best wishes

Leanne Malpas

PALS and Complaints Manager

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