"Treated me really well"

About: Community Therapy Services / NNE Community Therapy Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Accident and emergency

(as a service user),

I broke my arm in London when I fell and then fell at dentist and then fell down stairs.

On first fall I went to A&E in Nottingham where they treated me really well. I had physio afterwards.

When I fell at dentist, I was leaving after lots of treatment, and door was heavy.

When I fell on stairs I had a lump on head, a skinned hand and elbow.

I felt shaky afterwards but thought it was just old age.

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Responses

Response from Kelly Morley, Patient Experience Officer, Patient Experience and engagement, Nottingham university hospitals 5 months ago
Kelly Morley
Patient Experience Officer, Patient Experience and engagement,
Nottingham university hospitals
Submitted on 15/05/2024 at 15:36
Published on Care Opinion at 15:36


Dear Patient,

Thank you for sharing your recent experience of our A&E Department

We will pass this feedback on to the matron of A&E now so that she is aware of your gratitude.

Kind regards,

Kelly – Patient experience officer.

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