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"Problems encountered in the follow up stage"

About: Royal Devon & Exeter Hospital (Wonford) / Cardiology

(as the patient),

I had a heart attack earlier this year and I received the most prompt and fantastic care on the day and until I was discharged. 

Whilst in hospital I saw a member of the cardiac rehabilitation team. They gave me a booklet which indicated that a referral to the Cardiac Support Service will be made automatically on discharge.

I had a stress cardiac MRI scan in March.

In April I saw a friend who is a cardiologist and he said that I should have received contact about both the rehab and the MRI by then. I called the team and spoke to the person who had seen me in hospital. They told me that the referral to the rehab team had, for some unknown reason, never been made and that there was no record of the scan results having been sent to the referring doctor. They said they would look into both matters.

I was subsequently contacted by rehab and had a telephone appointment with them in May.

However, I asked my GP to refer me to see a private cardiologist and that took place before this. They have since arranged an exercise treadmill test for me in June.

My treatment was first class but I thought I should make you aware of the problems encountered in the follow up stage. This is not a complaint but for your information.

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